RETURNS

Of course we hope that you and your purchase will live happily ever after, but if for some reason this isn’t the case, you have 14 days from the shipped date to return your order to us for a refund.

Please send an e-mail to hello@henkmaaktdingen.nl to confirm returning your order. We will give you the return address.

Make sure the item is carefully packed, when possible in the same package. You do have to pay the postage costs.

We recommend you send your return using a trackable method!
Until we receive your return to our shop, the items and their condition are your responsibility.
We will send you an email to confirm your return has been received and refund processed. Your refund will be credited back via the original method of payment. Please allow up to 3-5 days for your refund to appear on your bank statement. Delivery Charges are non-refundable.

EXCHANGES
You will have to send the item back to us for a refund to be processed, and place a new order for the alternate item.